![\"Manhattan,](\"https:\/\/hollywoodlife.com\/wp-content\/uploads\/2024\/10\/GettyImages-458692387_7130c2-e1727964853901.jpg?resize=384%2C216\")
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Bank of America<\/a> gave its customers quite a scare, and many are still trying to figure out what happened.<\/p>\n Thousands reported trouble accessing their accounts on Wednesday afternoon as the financial institution faced a widespread outage<\/a>. For many, a \u201cConnection Error\u201d message appeared while trying to log into the banking app. The message stated it was \u201cunable to complete your request\u201d and urged users to \u201ctry again later.\u201d<\/p>\n Users began reporting outages on DownDetector<\/a> shortly after 12 p.m. ET on October 2, with reports peaking around 1:30 p.m. Although the number of reported problems has since declined, some users continued to experience issues as of Thursday morning.<\/p>\n Bank of America serves 69 million U.S. consumer and small business clients and operates over 15,000 ATMs across the country. Earlier this year, Bank of America\/Merrill Lynch Wealth Management was recognized in the Kiplinger Readers\u2019 Choice Awards<\/a> for trustworthy advisers.<\/p>\n Here\u2019s everything we know so far about the outage and the last time this occurred for the bank.<\/p>\n Bank of America has not provided a specific cause for the outage or issued a public statement beyond a comment from a spokesperson. The statement read:<\/p>\n \u201cSome clients are experiencing issues accessing their accounts and balance information today. These issues are being addressed and have largely been resolved. We apologize for any inconvenience.\u201d<\/em><\/p>\n The banking giant has yet to post on social media but has informed media outlets that the problems \u201chave largely been resolved.\u201d<\/p>\n Before this outage, there was another one over the summer when CrowdStrike, the global cybersecurity company, experienced a significant crash due to a flawed update.<\/p>\n Customers experiencing the outage took to social media platforms like X and Reddit to confirm they were having similar issues. Many also reported difficulties reaching Bank of America\u2019s customer service.<\/p>\n I’m having a heart attack this morning thanks to @BankofAmerica<\/a> \u2013 they REALLY need to be addressing this pic.twitter.com\/jXQU1M2s19<\/a><\/p>\nWhat Caused the Bank of America Outage?<\/h2>\n
When Did the Most Recent Bank of America Outage Occur?<\/h2>\n
How Have Bank of America Customers Responded?<\/h2>\n
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